Refund Policy
We have a 45-day return policy, which means you have 45 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at. goodwoodquality@gmail.com
Please note that returns will need to be sent to the following address: in some cases.
5-1730, 11 st. Sw.
Calgary Alberta
Canada T2T 3L6
Phone: 403-470-1118
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at : Goodwoodquality@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Ok poolitem(s) you have, and *** Once THE RETURN HAS BEEN ACCEPTED. *** Make a separate purchase for the new item. PRODUCT MUST BE AT THE SAME COST OR BELOW ORIGINAL RETURNED ITEMS COST OR BELOW THAT COST. At no cost to yourself. Your purchase in these cases will be fully refunded.
You can also get a store credit for said amount or a refund to the card it eas purchased with.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. It's usually completed within a day or two but can take longer depending on your bank
If more than 15 business days have passed since we’ve approved your return, please contact us at:
GoodwoodQuality@zoho.com
The Bathroom Collection. Your peace and tranquility awaits you.
faq All you need to know about Saunas
We've added some our most frequently asked questions that are commonly asked on the site and answered them here to save some time and frustration. If you don't see what you need answered ,please do not hesitate to ask us.
There's also some general Facts you may be interested about our mindset and other points of interest dealing with you ,us and us together collectively.
Do you have a physical brick and mortar store?
Sorry right now we are only an online store. That could change down the road though.
What are your regular hours of operation?
youcan shop 24 hrs a dAY IF YOU WANTED
What are some of the health benefits of saunas?
Different types of saunas have different types of health benefits.
Research continues to uncover the various health benefits associated with sauna use, such as improved cardio health, pain relief, and enhanced skin health. As awareness of these benefits spreads, the demand for saunas is likely to rise.
- Relaxation: Saunas help relax muscles and relieve tension, promoting overall stress relief.
Detoxification:
- Perspiring in a sauna can help flush the body of any toxins.
Improve Circulation:
- The heat from saunas can increase blood flow, which can help improve cardiovascular health.
Skin Health:
- Saunas may improve skin health by opening pores, promoting sweating, cleansing the pores and encouraging the removal of dead skin cells.
Pain Relief:
- Saunas have been reported to provide relief from chronic pain conditions such as arthritis, joints, back and muscle pain.
3.Associated Cost Considerations:
- The cost of saunas can vary depending on several factors, including the type of sauna, size, materials used, and other features. Here are some cost considerations:
Installation:
- Traditional saunas may require professional installation, which can add to the overall cost. Infrared saunas are often easier to install and may come in portable options. Depending on the stoves requirements there could be the need for some electrical adaptations. That should always be done by a certified electrician.
Traditional saunas typically use more energy compared to infrared saunas or steam rooms, leading to higher operating costs.
- You have to be aware of the possibility of mold and mildew with the humidiy related to steam. Nothing a quick clean can't solve every now and then.
5. Maintenance:
- Consider the long-term maintenance costs, including cleaning, repairs, and replacement of parts. Outdoor saunas should be treated with some wood stain every few years to maintain longevity.
Additional Features:
- Some saunas come with additional features such as chromotherapy lighting, music systems, or aromatherapy options, which can affect the overall cost. Some of which are included with a number of our models.
Conclusion:
- Saunas offer a range of health benefits, from relaxation and detoxification to improved circulation and skin health. Whether you prefer the dry heat of a traditional sauna, the gentle warmth of an infrared sauna, or the steamy environment of a steam room, incorporating regular sauna sessions into your wellness routine can contribute to a healthier lifestyle. When considering purchasing a sauna, weigh the benefits, costs, and maintenance requirements to find the best option for your needs.
- It's a way to relax, detoxify, and promote overall better health, making saunas a big consideration to wide range of consumers.
What are some not so upfront costs associated with saunas ?
Cost Considerations:
The cost of saunas can vary depending on several factors, including the type of sauna, size, materials used, and other features. Here are some cost considerations:
Installation:
Traditional saunas may require professional installation, which can add to the overall cost. Not always but they can.
Infrared saunas are often easier to install and may come in portable options. Depending on the stoves requirements there could be the need for some electrical adaptations. That should always be done by a certified electrician.
Traditional saunas typically use more energy compared to infrared saunas or steam rooms, leading to higher operating costs.
You have to be aware of the possibility of mold and mildew with the humidity related to steam. Nothing a quick clean can't solve every now and then.
In Conclusion
- Conclusion:
- Saunas offer a range of health benefits, from relaxation and detoxification to improved circulation and skin health. Whether you prefer the dry heat of a traditional sauna, the gentle warmth of an infrared sauna, or the steamy environment of a steam room, incorporating regular sauna sessions into your wellness routine can contribute to a healthier lifestyle. When considering purchasing a sauna, weigh the benefits, costs, and maintenance requirements to find the best option for your needs.
- It's a way to relax, detoxify, and promote overall better health, making saunas a big consideration to wide range of
- people and demographics. Especially with the quality snd affordability of a Sauna from Sauna Solutions and Smartmak Sauna.
A wrap up of everything above all on one page.
- Types of Saunas.
- Traditional Sauna.
- These saunas use heated rocks or electric heaters to produce dry heat.Temperatures typically range from 160- 200°F (47.1°C to 93°C).Traditional saunas often use wood as their primary construction material.
Infrared Saunas:
- Infrared saunas use infrared heaters to emit infrared light, which is absorbed by the skin, providing a gentle, radiant heat. These saunas operate at lower temperatures (usually between 120°F to 150°F or 49°C to 66°C) compared to traditional saunas.
Steam Saunas:
- Steam rooms, also known as wet saunas, create humidity levels of up to 100% by producing steam. Temperatures typically range from 110°F to 120°F (43°C to 49°C). The moist heat in steam rooms can be soothing for respiratory issues and may promote relaxation.
- Full Spectrum Saunas.
- Full-spectrum is a reference to the entire coverage of the infrared spectrum: near-infrared, mid, and far-infrared. wavelengths. A lot of infrared saunas on the market today cover only one of these ranges, the 'FAR Infrared saunas. Other saunas completely bypass the extra benefits of the remaining two ranges.
- Our Full Spectrum models incorporate our patented 'Complete Heat Technology' Full Spectrum heaters producing near, mid and far-infrared waves. With the deeper penetration, full-spectrum infrared will raise your core body temperature faster to better aid in healing the body, reduce inflammation as well as other all- round performance increases. It is thought that an additional 10-15% benefit is gained from a Full Spectrum versus a FAR only sauna.
- Near Infrared between 0.075 1.5 microns.
- The shortest wavelength absorbed and penetrates just below the surface of the skin. It creates perspiration which helps the body to expel toxins and promote healing and revitalisation of the skin.
- Mid Infrared -Between 1.5-5.6 microns:
- Penetrates deeper into the body's soft tissue increasing circulation, releasing oxygen and white blood cells from the immune system.
- Far Infrared -between 5.1-15 microns:
- The longest wavelength which penetrates the fat cells causing vasodilation, where the fat cells vibrate to expel toxins, resulting in the greatest levels of detoxification and stimulation of your metabolism to aid in weight loss.
- Maintenance:
- Consider the long-term maintenance costs, including cleaning, repairs, and replacement of parts. Outdoor saunas should be treated with some wood stain every few years to maintain longevity.
Additional Features:
- Some saunas come with additional features such as chromotherapy lighting, music systems, or aromatherapy options, which can affect the overall cost. Some of which are included with a number of our models.
- Cost Considerations
- The cost of saunas can vary depending on several factors, including the type of sauna, size, materials used, and other features. Here are some cost considerations:
Installation:
- Traditional saunas may require professional installation, which can add to the overall cost. Not always but they can.
- Infrared saunas are often easier to install and may come in portable options. Depending on the stoves requirements there could be the need for some electrical adaptations. That should always be done by a certified electrician.
- Traditional saunas typically use more energy compared to infrared saunas or steam rooms, leading to higher operating costs.
- You have to be aware of the possibility of mold and mildew with the humidity related to steam. Nothing a quick clean can't solve every now and then.
- Health Benefits
- Different types of saunas have different types of health benefits.
- Research continues to uncover the various health benefits associated with sauna use, such as improved cardio health, pain relief, and enhanced skin health. As awareness of these benefits spreads, the demand for saunas is likely to rise.
- Relaxation: Saunas help relax muscles and relieve tension, promoting overall stress relief.
Detoxification:
- Perspiring in a sauna can help flush the body of any toxins.
Improve Circulation:
- The heat from saunas can increase blood flow, which can help improve cardiovascular health.
Skin Health:
- Saunas may improve skin health by opening pores, promoting sweating, cleansing the pores and encouraging the removal of dead skin cells.
Pain Relief:
- Saunas have been reported to provide relief from chronic pain conditions such as arthritis, joints, back and muscle pain.
- Conclusion:
- Saunas offer a range of health benefits, from relaxation and detoxification to improved circulation and skin health. Whether you prefer the dry heat of a traditional sauna, the gentle warmth of an infrared sauna, or the steamy environment of a steam room, incorporating regular sauna sessions into your wellness routine can contribute to a healthier lifestyle. When considering purchasing a sauna, weigh the benefits, costs, and maintenance requirements to find the best option for your needs.
- It's a way to relax, detoxify, and promote overall better health, making saunas a big consideration to wide range of
- people and demographics. Especially with the quality snd affordability of a Sauna from Sauna Solutions and Smartmak Sauna.